Partial Outage on NL3, NL4, and NL6

Incident Report for Betty Blocks

Resolved

We are happy to announce that the outage affecting the zone(s) NL3, NL4, and NL6 have now been fully resolved, and all services are back online.

In case you experience any further issues, please do not hesitate to contact our support team via Intercom, or at support@bettyblocks.com.
Posted Jun 16, 2025 - 16:28 CEST

Monitoring

The Product department has successfully restored the issue regarding the partial outage on the public NL3, NL4, and NL6 zones.

It is now possible to be able to compile your actions again, and your application should no longer return the error you are experiencing.
Please note that this implementation might take time to take effect.

We will be continuing to monitor its behaviour and will provide another update when all services are working as expected again.
Posted Jun 16, 2025 - 16:10 CEST

Update

We are continuing to investigate this issue.
Posted Jun 16, 2025 - 14:57 CEST

Investigating

We are writing to inform you that our platform is currently experiencing an unexpected outage. This means that applications running on the below-mentioned zones can be temporarily unavailable, and you may not be able to access our services.

We understand this is disruptive, and we sincerely apologize for any inconvenience this may cause. Our team is working with the highest priority on this to identify the root cause of the issue and restore services as quickly as possible.

The following zones and components are currently affected by this outage:

Affected Zones:
- Public zone NL3
- Public zone NL4
- Public zone NL6


Affected Components:
- Data API - Requesting information could result in an error.
- Actions API - Attempting to compile your actions could result in an Artifact Storage Error.
Posted Jun 16, 2025 - 14:43 CEST
This incident affected: Betty Blocks zone NL6 (DataAPI, ActionsAPI), Betty Blocks zone NL3 (DataAPI, ActionsAPI), and Betty Blocks zone NL4 (DataAPI, ActionsAPI).