We are happy to inform you that the performance issues onall zones have now been fully resolved. Our team has implemented the necessary fixes, and you should now be experiencing normal performance across all zones and components.
Thank you for your patience and understanding during this period. We appreciate your support.
If you continue to experience any performance issues, please do not hesitate to contact our support team via the chat, support@bettyblocks.com, or create a ticket via our portal.
Posted Oct 20, 2026 - 13:38 CEST
Monitoring
We are pleased to report that we have implemented initial fixes that have resulted in improvements to the performance of the issue. Users should now be able to make use of the model based authentication profiles in order to log into the application again.
We will continue to monitor the situation closely and provide further updates as needed. Thank you for your understanding as we work towards a complete resolution.
Posted Oct 20, 2026 - 12:17 CEST
Investigating
We are writing to inform you about a temporary period of degraded performance you may currently be experiencing on our platform. Our team is aware of this issue and is actively working to identify and resolve it as quickly as possible.
During this time, you may experience slower loading times, occasional delays in processing, or intermittent responsiveness in certain areas of the platform.
The following zones and components are currently affected:
Affected Zones: All zones are affected.
Affected Components: Pages: Authentication - Users may not be able to use Model based authentication in order to log in to your application.
We understand that degraded performance can be frustrating, and we sincerely apologize for any inconvenience this may cause to your workflow. Our engineers are working diligently to pinpoint the root cause and implement the necessary fixes.
We will provide updates on our progress and, if possible, give an estimated time to resolution as they become available. You can stay informed by checking our status page at https://status.bettyblocks.com, or by subscribing to updates on this page. Thank you for your patience and understanding as we work to restore full performance.
Posted Oct 20, 2026 - 11:52 CEST
This incident affected: Betty Blocks zone NL6 (Pages), Betty Blocks private cloud zone 10 (Pages), Betty Blocks private cloud zone 11 (Pages), Betty Blocks private cloud zone 12 (Pages), Betty Blocks private cloud zone 13 (Pages), Betty Blocks private cloud zone 15 (Pages), Betty Blocks private cloud zone 18 (Pages), Betty Blocks zone NL3 (Pages), Betty Blocks zone NL4 (Pages), Betty Blocks zone US2 (Pages), Betty Blocks private cloud zone 6 (Pages), Betty Blocks private cloud zone 9 (Pages), and Betty Blocks zone CA4 (Pages).