Microsoft Azure outage - IDE unavailable

Incident Report for Betty Blocks

Resolved

Hi,

We are happy to announce that the outage affecting the zones nl3, nl4, nl6, us2, ca4, and private zones (3,4, 6, 7, 8, 9, 10, 11, 12, 13, 14,15,16,17, 18, 19) has now been fully resolved, and all services are back online.

Thank you so much for your patience and understanding during this challenging time. We know this disruption was significant, and we truly appreciate your support.

Our team is now conducting thorough checks to ensure the stability and performance of the platform. If you experience any further issues, please do not hesitate to contact our support team via Intercom.

Kind regards,

The Support Team

Posted Oct 30, 2025 - 00:15 CET

Identified

We are writing to inform you that our platform is currently experiencing an unexpected outage. This means that applications running on the below-mentioned zones are temporarily unavailable, and you may not be able to access our services.

We understand this is disruptive, and we sincerely apologize for any inconvenience this may cause. Our team is working with the highest priority on this to identify the root cause of the issue and restore services as quickly as possible.

The following zones and components are currently affected by this outage:

Affected Zones:

- All zones are affected.

Affected Components:

IDE: Pagebuilder related content, Data overview, Configuration items and other IDE related functionalities are unavailable. You may encounter errors or items that will fail to load.

Our highest priority is to bring our services back online as quickly and safely as possible. We have dedicated engineers working to resolve this issue.

We will keep you informed of our progress and provide an estimated time of restoration as soon as we have a clearer understanding of the situation.

Posted Oct 29, 2025 - 17:30 CET

This incident affected: Betty Blocks private cloud zone 10 (IDE), Betty Blocks private cloud zone 11 (IDE), Betty Blocks private cloud zone 12 (IDE), Betty Blocks private cloud zone 13 (IDE), Betty Blocks private cloud zone 14 (IDE), Betty Blocks private cloud zone 15 (IDE), Betty Blocks private cloud zone 16 (IDE), Betty Blocks private cloud zone 17 (IDE), Betty Blocks private cloud zone 18 (IDE), Betty Blocks private cloud zone 19 (IDE), Betty Blocks zone NL3 (IDE), Betty Blocks zone NL4 (IDE), Betty Blocks zone US2 (IDE), Betty Blocks private cloud zone 3 (IDE), Betty Blocks private cloud zone 4 (IDE), Betty Blocks private cloud zone 6 (IDE), Betty Blocks private cloud zone 7 (IDE), Betty Blocks private cloud zone 8 (IDE), Betty Blocks private cloud zone 9 (IDE), Betty Blocks zone CA4 (IDE), and Betty Blocks zone NL6 (IDE).